In order for Big Commerce to forward your email, you will need to have pointed your domain's nameservers to Big Commerce.For more information on setting up a forwarding address, see Setting Up Email Accounts.Let’s say you have the following LAN configuration: In the above example you need to give the mail server’s IP address as your MX Record.

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To access your store’s MX records go to Server Settings › Email & DNS Records.

MX records determine where your domain’s email traffic is directed.

Linux, Windows 2000/2003 IIS and SMTP, a dedicated appliance and so on) you will need to provide the FQDN and IP address of your Mail Relay machine, and configure the Firewall to only allow TCP Port 25 traffic to be sent to the Mail Relay’s IP address, not to your real mail server.

You should then configure the Mail Relay to forward the incoming e-mail traffic to the real mail server (after scanning it for spam, viruses and so on).

While we do provide links to MX records for some commonly used email providers below, generally your email host would be able to provide you with the necessary records.

When you want to run your own mail server, and it does not matter what version and make of mail server you’re using – as long as the mail server is using SMTP as the e-mail transfer mechanism – you’ll need to configure the MX Records for your domain. MX is a DNS record used to define the host(s) willing to accept mail for a given domain. an MX record indicates which computer is responsible for handling the mail for a particular domain.

As stated above, there is usually no need to configure MX Records for internal use, simply because internal (i.e.

inter-organization) e-mail and replication traffic is usually controlled via Active Directory-store information.

Note: Some networks might use the Internet Router as their NAT device, and let the Firewall do just that.